Arby’s: the fast food chain that boasts about having “the meats.” But is having a variety of meats enough to make up for its shortcomings? I think not. As someone who has experienced the food and service at Arby’s, I can confidently say that it is one of the worst fast-food chains out there. In this review, I will explore why Arby’s is a subpar establishment that wastes your time and money.
What happened to Arby’s?
Arby’s has been a staple in the fast food industry for decades, known for its roast beef sandwiches and curly fries. However, the chain has become increasingly uninspired since being acquired by Inspire Brands in 2022. They now offer lackluster food and a poor customer experience.
Inspire Brands is a holding company with several other fast food chains, including Sonic, Buffalo Wild Wings, and Jimmy John’s. While the acquisition was touted as an opportunity for Arby’s to grow and expand its menu offerings, the opposite seems to have happened.
One of the biggest changes since the acquisition has been the lack of new and innovative menu items. Arby’s has always been known for its meat-centric offerings, but the chain introduced new menu items regularly to keep things fresh and exciting.
However, since being acquired by Inspire Brands, very few new menu items have been introduced. Instead, the chain seems to be relying on its old classics to keep customers coming back.
Overall, it seems that Arby’s has lost its spark since being acquired by Inspire Brands. The chain has become increasingly uninspired
Has Arby’s food quality declined?
Yes, Arby’s food quality has declined while the prices have gone up. The roast beef sandwiches, for example, are often dry and tough, making them difficult to chew and swallow.
The turkey sandwiches are equally lackluster. The meat is thin, flavorless slices that feel like they sat in a refrigerated drawer for far too long. And don’t even get me started on the “crispy” chicken and fish sandwiches. They are served soggy, cold, chewy, and overcooked; the meat inside is barely recognizable.
But the disappointment doesn’t end there. Even more frustrating is the quality of Arby’s fries. The fries are cold, limp, and soggy, making for a disappointing side dish that doesn’t live up to Arby’s former standards. And the mozzarella sticks, which are supposed to be a crispy, cheesy snack, are often served soggy and lukewarm, with barely any discernible cheese inside.
It’s not just the menu items that are unappetizing. Arby’s also suffers from poor execution in terms of food preparation. For example, the sandwiches are often haphazardly assembled. The ingredients fall from the sides and the sauces are often on one side of the bun. Furthermore, the lettuce and tomato toppings are wilted and soggy, indicating that they have been sitting out for far too long.
Arby’s has the worst service
Now, let’s talk about the service. Arby’s has a notorious reputation for having slow and apathetic employees who are not interested in providing good customer service. The workers at Arby’s are often unfriendly and unenthusiastic, which creates a negative and unwelcoming atmosphere for customers. And to add insult to injury, the service is often incredibly slow, with long wait times for old cold food even during non-peak hours.
But it’s not just the employees who are at fault. Arby’s also lacks organization and cleanliness, a major turnoff for customers. The dining areas are often dirty and cluttered, with empty trays and napkins scattered around. And the condiment stations are often messy and disorganized, with sauces and toppings running low or empty altogether.
In conclusion, Arby’s is a fast food chain that will waste your time and money. With its overly expensive lackluster food and poor service, there are far better options for those looking for a quick and satisfying meal.
